Effective Date: July 9, 2026
Welcome to Ondata (BPO). These Terms and Conditions govern your access to and use of our website and the services provided by Ondata (BPO). By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use our website or services.
Ondata (BPO) is a Business Process Outsourcing company providing professional outsourcing solutions, including call centre services, customer service outsourcing, appointment booking, sales and lead generation, data capturing and management, and global BPO support. Our services are designed to help businesses improve operational efficiency while maintaining high standards of professionalism, confidentiality, and customer satisfaction.
By accessing this website, requesting information, submitting an enquiry, or entering into a service agreement with Ondata (BPO), you agree to comply with these Terms and Conditions and all applicable laws and regulations.
Ondata (BPO) reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon publication on this website. Continued use of the website or our services after any updates constitutes acceptance of the revised Terms and Conditions.
Ondata (BPO) provides outsourced business support services tailored to the requirements of each client. The scope, duration, pricing, service levels, deliverables, and responsibilities applicable to each engagement will be set out in a separate quotation, proposal, or service agreement.
Nothing on this website constitutes a legally binding offer. All services remain subject to consultation, assessment, availability, and written acceptance by both parties.
Clients are responsible for providing accurate, complete, and up-to-date information necessary for the successful delivery of our services. Clients agree to cooperate with Ondata (BPO) by supplying required documentation, approvals, system access where applicable, and timely responses.
Any delays caused by incomplete or inaccurate information supplied by the client may affect delivery timelines, and Ondata (BPO) shall not be held responsible for resulting delays.
All quotations are valid only for the period stated within the quotation unless otherwise specified. Pricing may change without notice due to changes in project scope, operational requirements, or market conditions.
Any additional work requested outside the agreed scope may be quoted separately and will only commence after written approval by the client.
Payment terms will be outlined in the quotation, invoice, or service agreement. Clients agree to make payments within the agreed payment period.
Late payments may result in suspension of services until outstanding amounts have been settled. Ondata (BPO) reserves the right to charge interest on overdue accounts where permitted by applicable law.
Clients remain responsible for all costs associated with debt recovery arising from unpaid accounts.
Confidentiality
